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Superlines supports role-based access control so your whole team can collaborate with the right level of access.

Roles

RoleDescription
OwnerFull platform control including billing, organization management, and team administration. Can delete the organization.
AdminFull analytics and monitoring access. Can manage team members (except owners), configure brands, and manage settings. Cannot access billing.
MemberRead-only access to analytics, dashboards, and reports. Cannot modify settings or invite others.

Detailed permissions

ActionOwnerAdminMember
View analytics & dashboards
Export data
Manage prompts
Configure brand settings
Invite team members
Remove team members✅*
Change member roles
Manage billing & subscription
Generate API keys
Delete organization
*Admins can remove Members but not other Admins or Owners.

Inviting members

1

Navigate to Team Management

2

Click Invite Member

3

Enter their email address

4

Select a role: Admin or Member

5

Click Send Invitation

The invitee receives an email with a sign-up/sign-in link. Once they accept, they’re automatically added to your organization.
Only Owners and Admins can send invitations. Members cannot invite others.

Organization vs. brand-level members

The Team Management page has two separate sections:

Organization Members

Members invited at the organization level have access based on their role (Owner, Admin, Member) across the organization. Use the Invite Member button in this section to add organization-wide team members.

Brand-level Members

You can also invite members to a specific brand using the Invite to Brand button. Brand-level members only have access to the brand they were invited to, making this useful for:
  • Agencies managing multiple client brands where each client should only see their own data
  • Enterprises with distinct teams per brand or business unit
  • External consultants who need access to a single brand
Brand-scoped members appear in a separate “Members in Brand: [BrandName]” section on the Team Management page.

Seat limits

PlanDefault seats
Starter1
Growth3
EnterpriseCustom
If you’ve reached your seat limit, remove inactive members or upgrade your plan.

Best practices

Team typeRecommended structure
Marketing teamMarketing Manager (Admin), Content Team (Members), CMO (Owner)
AgencyAgency Lead (Admin), Account Managers (Members), Client Stakeholders (Members)
EnterpriseIT Admin (Owner), Regional Managers (Admins), Analysts (Members)